Why CISM?

CISM Course Outlines

Employees are an organization's most valuable asset.
Critical Incident Stress Management (CISM) training is recommended
for all businesses and organizations whose employees interact
with co-workers, clients, or customers who may be experiencing a crisis.

CISM interventions provide emotional first-aid for employees who are directly confronted with a critical incident in the workplace, such as robbery, assault, serious injury or death, or threat of death or injury.

CISM is an essential component of an effective, comprehensive
workplace violence policy.

Our CISM courses include:
1. Individual Crisis Intervention & Peer Support*

2. Group Crisis Intervention

3. Responding to School Crises

*Because the communication skills taught in Individual Crisis Intervention are utilized in all of the CISM intervention strategies, Crisis Options and ICISF highly recommend this course as the foundation for a comprehensive CISM program.

CISM courses are designed to increase awareness and teach proven techniques to protect the valuable members of your organization from vicarious traumatization and burnout.

Studies indicate that utilization of the techniques taught in these courses often provides rapid and permanent resolution of the physical and emotional symptoms associated with exposure to crisis and trauma.

Past participants in these courses report they frequently use these skills in their personal lives and in daily interactions with co-workers / clients / customers.

These training programs can make a significant difference in the lives of your employees and in the productivity they provide for your organization.

Course curricula approved by the International Critical Incident Stress Foundation (ICISF). ICISF Certificates, including CEU's, issued to those who complete each course.

Benefits of CISM Training
- Improved personnel morale
- Decreased burnout
- Immediate peer support intervention by trained personnel
- Fewer incidents of workplace violence
- Higher levels of emotional engagement between employees and customers
- Increased Productivity and Profitability